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Commodity Crafting

Let Us Renew Your Favorite Jewelry

We understand the sentimental value your jewelry holds and offer expert repairs and restorations for all your treasured pieces, from everyday wearables to cherished heirlooms.

Our master jewelers have years of experience, blending old world know-how with leading technology to ensure the finest care for your jewelry, whether it’s ring resizing or restoration of a vintage treasure.

We specialize in: 

  • Expert Repairs: From replacing watch batteries to rebuilding delicate prongs, we handle everything with the utmost care.
    • Laser Welding: Our state-of-the-art laser technology allows for safe and efficient repairs on even the most heat-sensitive gemstones.
    • Restoring Heirlooms: We can breathe new life into your family heirlooms, from reshanking a well-loved wedding band to meticulously refreshing faded engravings.

Your jewelry tells your story, and we’re here to help it continue. We offer a range of services to celebrate life’s milestones, like resizing a wedding band or adding a birthstone to a family ring.

Before - Ring Restoration

After - Ring Restoration

Antique Restoration

Restoring Heirlooms: Preserving Your Family’s Legacy

While jewelry repair focuses on maintaining the functionality and beauty of your everyday pieces, restoring family heirlooms requires a deeper level of expertise and care. We understand the sentimental value these treasures hold and our master jewelers possess the dedication, patience, and experience in old-world techniques necessary to meticulously restore your heirlooms to their former glory.

We specialize in: 

Matching Worn or Missing Details: Using traditional craftsmanship, we can replicate intricate filigree, recreate settings worn from generations of love, or even construct a new clasp for a cherished antique piece.
Safe and Secure Repairs: State-of-the-art laser welding technology allows us to safely rebuild delicate heirloom pieces without damaging the surrounding materials.
Meticulous Embellishment Restoration: Our skilled hand engraver can meticulously reproduce the original embellishments and details that make your antique jewelry truly unique.

We utilize every aspect of our combined skills and resources to ensure your heirlooms receive the specialized care they deserve, allowing future generations to cherish them for years to come.

Before - Side Stone Replace

After - Side Stone Replace

Before - Ring Repair

After - Ring Repair

Before - Earring Repair

After - Earring Repair

Before - Necklace Restring

After - Necklace Restring

Before - Jewelry Redesign

After - Jewelry Redesign

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Ring Resizing

We change over the years, and fortunately our jewelry can change with us thanks to our professional ring resizing services. State-of-the-art equipment and expert techniques allow us to adjust the fit of your ring until it’s just right. Skilled goldsmiths bring many years of experience working with fine jewelry to the table, so you can be sure your piece is in the best possible hands.

Whether your wedding ring is feeling a little loose or a little tight all of a sudden, or you want to have an old family heirloom ring adjusted so that you or a loved one can wear it, we have the skills and experience to deliver exactly what you need.

There are several steps in the resizing process, and each is carried out precisely by a professional goldsmith. We use advanced laser technology to focus the heat on the specific area of the ring we need to work on for resizing purposes.

  1. The first step in the resizing process is to cut the bottom of the shank, which is where we will insert or remove material, depending on whether we’re taking the size up or down.
  2. Next, we work in the new material or remove the excess, and then check to make sure the ring is properly sized.
  3. Once that’s done, we check all gemstones to make sure they’re still secure in their settings.
  4. The final step in The Steps is to restore the ring to its original appearance, and we accomplish this in a variety of ways depending on the types of features the ring has.

Gemstone Considerations

One significant concern involved in ring resizing is that the heat used can adversely affect any gemstones present, either directly or by loosening the setting holding the stone. The lasers used for cutting and reforming of the ring allow our goldsmiths to avoid gemstone-related complications because they focus the heat precisely where we need it without impacting nearby areas.

We still check every gemstone in the ring following a resizing just to make sure nothing has become loose. If we do find a loose setting, we’ll sure it up so that we return the ring to you in perfect condition.

Engraving Restoration

While many rings don’t contain much detail at the bottom of the shank, some may include custom engraving or some other features that can be impacted by the resizing process. Once the ring has been reconnected and the size confirmed, we’ll restore all custom engraving to match whatever was there previously so there is no mark from the resizing process left on the ring.

Final Appearance

Any ring we resize will be returned to you in brand new condition. Once all technical details and gemstones have been attended to, we’ll re-plate the ring if necessary, and then polish it so it’s ready to go right back on your finger the second you pick it up.

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Stone Replacement

Jewelry is meant to be worn, and that means that it is subjected to all kinds of wear and tear that can potentially cause damage over time. Fortunately, our expert craftsmen can perform all types of fine jewelry repair, and that includes stone replacement. Whether you’ve lost a stone or one has been damaged, we can find a perfect replacement and put it in for you so the piece you get back is as good as new.

Stone Replace Before

Stone Replace After

Matching Stones

Especially if we’re replacing one of several gemstones contained in the same piece, it’s essential that the stone we use matches those other gemstones in every possible way. That’s why our gemstone experts take great care when selecting the gemstones we use in the replacement process. We have extensive experience evaluating and selecting gemstones, and we take full advantage of this to ensure that the gemstone we use for your piece will restore it to its original appearance perfectly.

Refinishing

Since resetting stones, and potentially repairing the settings, can impact other parts of the piece as well, we completely refinish each item before returning it to you. Our experts will complete any replacing required, and we’ll polish your piece so that it looks just like new when you get it back.

Other Considerations

Some gemstone replacement projects are more straightforward than others, but you can be sure that no matter what is involved, our skilled artisans have the skills and knowledge to get the job done right. Not only do they bring years of experience working with fine jewelry to the table, but we make sure they have access to all of the latest technology and top-of-the-line tools so you can have confidence that the work they do will be of unmatched quality and craftsmanship.

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Jewelry Refinishing

Whether you’ve been wearing your wedding band every day for 20 years and want to touch it up, or you have some old family jewelry that you’d like to make wearable again, our experts are here to help. We can complete all types of jewelry refinishing projects and return your items to you looking like new.

No matter what type of repairs or services you need, our artisans have the right mix of skills and experience to get the job done right. We also make sure we always have the best available tools and equipment on hand, so nothing can get in the way of them providing the best possible care for your most precious items.

Gold Plating Before

Gold Plating After

The Steps

The jewelry refinishing process can involve a wide variety of tasks depending on the type of item being worked on and the state that it’s in. However, we always take care to follow the same general outline for each piece.

  1. The first step we take when refinishing any piece of jewelry is to check all of the gemstones and tighten any that need it.
  2. If there’s engraving present, we’ll clean and restore it so it looks like new.
  3. The last step we take is to re-polish the piece to get it back to its original appearance.

Gemstone Considerations

In addition to tightening gemstone settings, we’ll also take care to protect any delicate gemstones present in your jewelry while we’re working on it. Items like opals, pearls, and emeralds, just to name a few, can easily be damaged if not properly cared for, and we’ll make sure that nothing we do impacts them in any way. We’ll also take the necessary steps to ensure they’re properly protected so they’re not vulnerable to damage through the course of normal use.

Preserving Original Details

Our goldsmiths have a great deal of experience working with a wide range of fine jewelry, and that means they can restore just about any type of original detail present. This includes preserving any antiquing the piece had to begin with, recreating the original patina, and even rebuilding settings or other custom metalwork that may have been damaged over time.

No matter what your jewelry needs or how long it’s been since it was professionally serviced, we know how to get it back to its original glory. We take great pride in offering a wide range of jewelry repair services designed to allow you to keep all of your pieces looking their best no matter how often you wear them or how long they’ve been with you.

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Re-Tip Prongs and Beads

You want to be able to wear your find jewelry for all kinds of occasions, which is what it’s for, after all. But that also means it’s exposed to hazards and just general wear and tear over time that can cause damage to certain areas of a piece.

Whether you need the prongs on your engagement ring repaired or the beading on a family heirloom touched up, our experts have the right set of skills and the proper tools to get the job done. We’ll return your piece to you looking like new, so you can again wear it the way it was meant to be worn.

Prong Broke Before

Prong Broke After

The Steps 

Re-tipping prongs and beads is a delicate process, especially because we don’t want to do anything that will adversely impact another part of the piece. Many gemstones can be damaged by heat, which is why the best tools and personal experience available are needed to precisely direct a focused laser to only the specific area we’re trying to repair.

  1. The first step in any re-tipping project is to clean and examine the entire piece to see if there is any additional damage that needs to be repaired.
  2. Once we know what we’re working with, we’ll solder a new bead of metal onto the worn surface of the old prong or bead to build it back up again. We’ll also make sure all prongs are sitting securely against the gemstone like they should be.
  3. After the soldering is completed, we’ll check all gemstones to make sure they’re secure, and then we’ll polish and refinish the piece. 

Advanced Tools

In order to complete this type of highly technical and detailed work, we use only the best tools available.  This is especially important because re-tipping is carried out with the gemstones in place, and with laser technology we can avoid exposing them to the heat.

Why It’s Important

Re-tipping may hardly seem to make a difference in the appearance of your ring or other piece of jewelry, but it’s extremely important when it comes to the safety and security of your gemstones. Prongs especially serve several functions, including holding the stone securely and serving as a buffer to deflect impact.

This is why they get worn down, of course, and it’s also why you need them. Many beads, while they may seem simply decorative, also serve similar purposes, and restoring them to their original condition is an excellent way to ensure that your fine jewelry looks its best for many years to come.

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Replacing Prongs

Sometimes one or more prongs in a ring or other piece of fine jewelry will be damaged or worn to the point that they need to be replaced. This is a highly technical process, and it’s one that our experts have extensive experience in. We’ll replace as many prongs as necessary to ensure the integrity of your piece and the security of your gemstones, and we’ll return it to you as good as new.

Prong Broke Before

Prong Broke After

The Steps

While every repair job will involve a slightly different set of challenges, we follow the same general process steps for each piece in order to ensure the highest quality of work every time.

  1. The first thing we do for any prong replacement project is to thoroughly clean and inspect the piece. That way, we can see exactly what we’re working with and whether or not any additional prongs will require our attention.
  2. Next, we remove the old prong at its base, and then drill in to create an attachment point for the new prong.
  3. We then add a new wire and shape it appropriately to take the place of the old prong and also to maintain the integrity of the piece.
  4. Once the new prong is in place, we’ll check all gemstones to ensure they’re secure, and we’ll complete any additional steps to restore the piece to its original condition.

Re-tipping vs Replacing

In general, damage or excessive wear on the prongs in your jewelry will require either re-tipping or replacement. There are various factors that will influence the decision about whether to re-tip or replace, and our experts can help you make that determination based on knowledge accumulated through their many years of experience with this type of work.

Re-tipping is generally best in cases where the prong has been worn down through years of regular wear until it isn’t thick enough to perform its required functions anymore. Replacement is required when damage has been done that compromises the integrity of the setting and the security of the stone.

Gemstone Considerations

Because many gemstones can be damaged by exposure to heat, we use highly focused lasers to complete all steps in the prong replacement process. This allows us to direct the heat precisely where it’s needed, while avoiding damage to gemstones or other features of the piece.

Finishing Touches

When we say we’ll return your item to you as good as new, we mean it. So once we’re finished with prong replacement, we’ll also re-plate your piece if necessary, and we’ll then refinish it to restore its original look completely.

 

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Estate Jewelry Repair

Many estate jewelry pieces are one-of-a-kind, and they may hold a great deal of sentimental value for you as well. Whether you’d like us to restore a piece that’s been in your family for generations, or you recently purchased an older piece that you need repaired, our experts are up to the task.

Filigree Restore Before

Filigree Restore After

The Steps

With over 30 years of experience in estate jewelry repair, master goldsmiths bring a complete set of skills to each job. Because many of these types of pieces were made using older techniques, and because of the age of the materials, only experience can dictate the precise way to renew estate pieces. To ensure uniform quality in our services, we follow the same general outline of steps for each estate jewelry repair job we take on.

  1. The first step in our process is to clean the piece thoroughly.
  2. We then inspect it to identify any problem areas, and we’ll check the security of all gemstones.
  3. Once we’ve found the spots that need our attention, we’ll complete all the necessary repairs.
  4. Finally, we’ll refinish and polish the piece so we can return it to you in like-new condition.

Special Considerations

Many estate jewelry pieces are very old, which means they require special care so as to avoid damaging certain elements. They may also contain damaged or specialty-cut gemstones that need to be replaced.

Fortunately, we can match any gemstone for color, cut, and quality, and we’ll find the perfect replacement if that’s what’s needed to make your piece truly shine. We also take care to use only the most precise laser tools for repairing metal areas, as this technology lets us complete detailed work without risking damage to gemstones or other heat-sensitive areas of the piece.

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Restoration Services

No matter how damaged your piece is, our professionals can restore it and make it beautiful again. We’ll identify the type and color of the metals used in order to obtain an exact match if we need to add new metal anywhere. And we can redo all types of custom engraving and metalwork so that the piece’s original details really shine through.

So from minor repairs to full restoration jobs, you can be sure that our expert jewelers have the skills and experience needed to get the job done right. And if you’d like to see a different type of finish added to the piece or any other update, we can take care of that as well.

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Reshank Rings

Any ring that’s worn for long enough, whether it’s a family heirloom or the engagement ring that you’ve been wearing every day for 30 years, will eventually wear thin, particularly on the lower part of the band, or shank. When this happens, the integrity of the entire piece can be compromised, and you may be in danger of losing gemstones or having the ring break completely.

Fortunately, our skilled craftsmen can re-shank your ring and return it to you in like-new condition. We use state of the art tools for all jewelry repair projects like this, and that, coupled with the years of experience we bring to the table, ensures that the quality of our work is second to none.

The Steps

Re-shanking a ring is a technical but straightforward process that involves removing the old metal and inserting a new section. Below are the general steps we follow for each re-shanking job. However, because each piece is different, every re-shanking job requires a unique set of considerations as well.

  1. The first step is to identify the areas that are the most worn and remove them. This is done with a highly-focused laser that can cut through the ring in exactly the place we want without damaging any of the surrounding gemstones or structures.
  2. Next, we’ll select a piece of matching metal and cut it to fit the space.
  3. We’ll shape and attach the new section of the shank, smoothing the connections to ensure a seamless appearance once The Steps is complete.
  4. Finally, we’ll confirm that all gemstones are secure in their settings, and we’ll polish the piece to look like new again.

Reasons for Re-shanking

There are many situations in which re-shanking a ring makes sense. For instance, if you have a ring that’s thinned out through years of regular wear, re-shanking is an important step to take to ensure that it doesn’t bend or lose gemstones. And even if your ring isn’t especially old, your active lifestyle or other factors may have contributed to the band wearing down quickly, causing it to need some professional attention.

A crack in the band or a gemstone falling out are certainly signs that your ring may need to be re-shanked. But it’s better if you don’t let it get to that point. Any time you feel like the band of a ring is getting a little thin or you notice that some gemstones are getting loose, it’s a good idea to have one of our experts look at it to see if any repairs are in order.

Types of Shank Replacement

In general, we perform either half or full shank replacements. The type of replacement you need will depend on the extent of the wear and how far it extends up towards the top of the ring. Usually the most worn part will be the very bottom of the shank, and especially if we get to a piece early, we can replace only this half instead of the entire band.

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Restore Engraving

Custom engraving is a beautiful addition to any piece of jewelry, and it can really impact the character and appearance of a piece. If you have an older item with engraving that’s showing signs of wear, our skilled craftsmen can restore it for you to its original appearance.

We can also add engraving to an existing piece if you’re looking for a way to change its look or increase its symbolic significance. Because all of this type of work is carried out by hand under a microscope, we can match any pattern or design, whether it was originally included on the piece or not.

Engrave Restore Before

Engrave Restore After

The Steps

To restore custom engraving on any piece, we follow a set of general steps designed to ensure that you come away with a piece that looks as good as new. However, each item includes unique features and so presents different challenges, and we take these particulars into account as well.

  1. To begin any custom engraving restoration, we first identify the original pattern present on the ring or other item.
  2. Next, we’ll redraw the outline of the pattern to ensure an exact match when we begin the engraving.
  3. We then use professional engraving tools to recut and restore the pattern completely.
  4. Finally, we’ll refinish and polish the piece to restore it to its original appearance.

Matching Patterns

Our skilled goldsmiths have extensive experience working with custom engraving on all kinds of fine jewelry. This makes it possible to recreate all kinds of patterns and designs, whether they’ve been developed especially for you or they were used on your piece when it was first created.

Even the oldest patterns of engraving can be restored using the techniques and tools we have at our disposal, and that means we can have your antique ring or family heirloom looking like new and with all of the original details preserved.

A New Look

Alternately, if you have an existing piece that you’d like to change the look of, adding custom engraving can help with that. We can recreate just about any pattern or design you choose, and including this type of detail on a piece is a great way to add personal significance or give it a bit of vintage flair.

A Beautiful Finish

No matter what type of repairs or other work we’re performing on your jewelry, we’ll refinish and polish it to return it to you in like-new condition. Our professional jewelers will also check to ensure there are no other issues that need to be addressed such as loose gemstones or insecure clasps, so that you can wear your beautiful jewelry again without worry.

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Soldering Rings Together

Once you put on your wedding and engagement rings, you’ll probably never want to take them off. Many sets are designed to match each other’s contours and nest, but rings that simply sit flush when worn together sometimes spin on your finger.

This means you may be constantly straightening your wedding band to make it line up with your engagement ring, which can be frustrating and tiresome, and can also lead to excess wear on the band from the friction caused by constant spinning. Fortunately, our professional jewelers can solder your rings together so they stay lined up but still maintain the appearance of a set.

The Steps

Depending on the particulars of the rings you want soldered together, we’ll take special precautions to avoid damaging any gemstones or other delicate features present. And while we approach each job with an eye toward the individuality of the pieces, our process generally follows the same set of steps.

  1. The first thing we do on this type of job is to clean each piece thoroughly and check the tightness of the gemstones.
  2. Next, we’ll line up both bands to make sure they’re perfectly level, using a temporary wire to hold them in place.
  3. Once they’re aligned, we use a laser to solder the rings together without impacting any of the other design elements in either piece.
  4. Finally, we’ll check gemstone tightness again, and we’ll refinish and polish your rings to get them back to like-new condition.

Why Soldering?

Not everyone chooses to have their wedding set or other rings soldered together, but there are several advantages to going this route. For instance, you won’t have to worry about either ring spinning on your finger, so you can be sure they’re always perfectly lined up. And since you likely wouldn’t ever wear one of these rings without the other, there’s really no reason not to attach them.

Refinishing

No matter what type of finish is on your rings, we can restore it once we’ve finished soldering them together. Our skilled craftsmen have extensive experience working with fine custom jewelry, and we can reproduce or enhance any style or effect.

We can also put a new type of finish on your rings if you’re looking to change up the appearance or style of the set. Our professionals will make recommendations if you’d like based on the particulars of your pieces, and we’ll carry out exactly the modifications you specify so you can have rings you’re excited to wear day in and day out.

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Sure Fit Rings

Ideally, you’d like your ring to fit just snug enough on your finger that it doesn’t spin, but loosely enough that it can slide on and off over your knuckle with only slight effort. For many people, getting this type of fit is simply a matter of measuring their finger and having their ring adjusted to the proper size.

But for people with larger knuckles relative to their finger circumference, getting the right fit is a bit easier said than done. In their case, a ring that fits comfortably over the knuckle would spin too much when in place, while a ring that fit the finger properly would be impossible to get on and off. Fortunately, we offer super fit rings to address just this type of problem.

Super Fit Before

Super Fit After

What Are Sure Fit Rings?

A sure fit ring is basically a ring that opens and closes like a bracelet or watch band, allowing you to slide it into place before securing it. That means it can sit snugly on your finger, and you still have the flexibility to get it over your knuckles quickly and easily.

New Builds

If you’re in the market for a new ring and these types of issues sound familiar to you, we’ll be glad to build a new custom sure fit ring for you from the ground up. Our expert goldsmiths can create a new custom sure fit ring in any style and size, and our design team will work with you to ensure the piece we produce is exactly what you wanted in every way.

Modifications to Existing Rings

Of course, you may already have quite a few rings that you’re unable to wear, and we can help you reclaim these as well. Our skilled craftsmen will take the band out of your existing ring and work a super fit band into place, all while preserving the original gemstones and other design elements.

Size and Metal Options

We can make sure fit rings in a variety of metals and in a range of widths to help ensure we can make the perfect ring to suit your tastes. White, yellow, and rose gold are options, as are platinum and palladium. And whether you prefer a thin, delicate band or a wider, more substantial one, we can accommodate you there as well.

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Soldering Broken Chains

Chains are a vital part of many types of jewelry, but they’re also necessarily a delicate part. And that means that even the best-made chain can eventually break after years of use or due to an accident.

Fortunately, our expert craftsmen have several tools and techniques in their arsenal that they can use to address this type of problem and get your piece back to mint condition quickly. No matter what type of metal your chain is made from or what caused the damage, we’ll complete the necessary repairs and return it to you as strong and as beautiful as ever.

Chain Restore Before

After Chain Restore

The Steps

Any time we have to solder a broken chain, we evaluate the damage and come up with a specific plan for repair based on that unique situation. However, there are some basic steps that we’ll always follow in order to ensure the best possible outcome for your piece.

  1. The first thing we do for any project involving soldering a broken chain is to see if we can weave the links together if it’s appropriate.
  2. Next, we’ll use a laser weld or solder, depending on the particulars of the piece, to connect the broken ends and make the connection secure.
  3. Lastly, we’ll polish or texture the surface to recreate the original finish. 

Shortening Chains

In addition to repairing broken chains, we can also use these techniques to shorten chains for you. If you have a piece of jewelry that you’d like to wear but that has a chain that’s too long, our experts will remove as much material as you’d like and return it to you in like-new condition at your desired length.

Metal Considerations

Thanks to the advanced tools we have at our disposal and the extensive experience our goldsmiths bring with them to every job, we can work on chains made from a wide variety of metals. These include platinum and palladium, as well as white and yellow gold in any metal grade.

Laser Advantages

The lasers we use for these types of soldering jobs allow us to work precisely and efficiently, which in turn lets us ensure we leave the piece in the best possible condition with negligible sign that the work was even done. The ability to focus the heat on such a small area also lets us avoid damage to other parts of the piece, and that means we can work on just about any type of jewelry chain with ease.

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Various Textured Finishes

The type of finish on a ring can have a significant impact on the overall appearance of the piece. There are several different popular finish options, but all of them will eventually show signs of wear over time, and that can certainly take away from the beauty of the original design. And, of course, this type of damage will begin to show faster on the pieces you wear most often.

So, if you find that your wedding rings or other favorite pieces are beginning to look a little dull or worn, it’s time to bring them in for some professional attention from our skilled goldsmiths. We’ll restore whatever type of finish was originally on the piece, or we can apply a new one to mix things up a bit if that’s what you would prefer.

The Steps

Whether you recently acquired an old family heirloom in need of some loving care or you want to restore the original shine to your bridal set, we have the skill and experience to produce the beautiful results you’re looking for. While refinishing jobs can involve a wide variety of special considerations and additional steps, the general process we follow for each piece is outlined below.

  1. The first step in any refinishing job is to identify the original texture used on the piece so that we can match it.
  2. Before applying a new finish, we’ll clean the piece thoroughly to ensure that there is no other damage that needs to be addressed and to make it easier to apply the finish properly.
  3. We’ll then add the finish that was originally present or an alternate one that you specify.
  4. Finally, we’ll re-plate the piece if necessary, and polish it to restore it to brand new condition.

Types of Finishes

There are several types of finishes generally used on jewelry, and we can restore any of them. The most common of these include a high polish, brushed, hammered, wire brushed, and sandblasted. Even if you’re not sure which type of finish was used on your piece to begin with, we can figure it out for you and restore it to its original appearance.

We can also change the type of finish on a piece, whether the original one is worn down or not. If you’re looking to create a different aesthetic on a piece or help make it better reflect your personal style, changing the finish can really help. And including contrasting finishes is a good way to add complexity to a design, which is something we can do for you as well.

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Diamond Repair and Polishing

Diamonds are the centerpieces of many types of jewelry, and they are frequently used as solitaires in engagement rings. While these stones are some of the hardest in the world, they are still susceptible to damage, especially when worn on your hand day in and day out. Fortunately, our skilled jewelers can repair just about anything, from a minor chip to a larger fracture, and we’ll return your diamond to you looking just like new.

Diamond Restore Before

Diamond Restore After

The Steps 

In order to ensure the best possible outcome for all diamond repairs, we follow the same set of general steps every time we take on a project like this. However, because every diamond is unique, we also pay careful attention to the individual details of each piece.

  1. The first step we take in any diamond repair job is to assess the stone for possible loss of material.
  2. Next, we’ll resurface the damaged area by shaving away layers evenly across the entire stone to restore its original shape.
  3. Finally, when all evidence of damage has been eliminated, we’ll re-polish the diamond so that it sparkles like new.

Types of Damage

There are several different ways diamonds can be damaged, and the type of damage your stone shows will impact how we go about repairing it. For instance, a small chip or crack may be eliminated with just a good polish, but a larger chip will require some cutting to create a new, chip-free edge.

And even if you have a larger area of damage, don’t despair. Our experts can often simply recommend a different shape to cut the diamond into in order to let its brilliance shine through and eliminate the damage while preserving as much material as possible.

Styles and Cuts

Damage is not the only reason you may want your diamond reshaped. For instance, you may have inherited an older family diamond and want to update its cut to give it a more modern look. But no matter how or why you need your diamond cut, our experts are up to the task.

We can arrange to cut your diamond to any shape desired, and new brilliant cut standards ensure that the diamond we return to you will look better than brand new. That’s because the beauty of a diamond is dependent on a good cut, which allows the stone’s natural brilliance to shine through.  

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Gemstone Repair and Polishing

The gemstones in your rings or other pieces of fine jewelry are likely the most eye-catching elements included, and maintaining their sparkle is vital to ensuring the enduring beauty of the piece. But just like anything else, they can become damaged, scratched, or broken over time due to an accident or simply normal wear and tear.

In order to keep your piece looking like new, we can offer comprehensive stone repair and polishing services to address any issues you may have with the gemstones included. The stones in rings in particular are especially vulnerable to damage, as your hands are constantly coming into contact with all kinds of surfaces that could potentially cause damage.

Diamond Restore Before

Diamond Restore After

The Steps

Whether you need a small chip in your stone repaired, or you want to take an older stone and have it recut to create a more modern look, our expert jewelers are up to the task. We’ll take all unique elements of your piece into account when working on it, but in general, The Steps we follow for all of these types of jobs is as follows.

  1. First, we’ll assess your gemstones to determine if there was material lost and how best to go about restoring the stone’s original appearance.
  2. Next, a gem cutter will resurface the damaged area by shaving away layers from the gem evenly from every angle. This ensures that the symmetry of the stone is preserved at the same time that the original shape is recovered.
  3. Once the proper shape is achieved and all signs of damage have been removed, we’ll re-polish the stone so it shines like new.

Restoring and Reshaping

There are several situations in which you may want to discuss with us gemstone repair and reshaping services. While damage is the most common reason, you may also simply want to change the shape of an existing stone.

If you’re trying to modernize an older piece of jewelry, one great way to go about it is to adjust the cut of the gemstones to a more modern variety. Different types of cuts have gone in and out of fashion over the years, and so you may find that a piece you love incorporates an outdated style that you’d like to update. Or you may want to give a new piece a bit of antique flair by resurrecting an older style cut, which is something that can be done for you as well.

Clasp Repair and Replacement

Your favorite pieces of jewelry likely get worn a lot. That’s what they’re for, after all. But over the years, that type of usage results in accumulating wear and tear, which can eventually cause damage to certain areas of the piece. The clasps on necklaces and bracelets in particular are quite susceptible to this, and it’s common for them to require repair or replacement at some point.

The Steps

Whether your clasp is completely broken, or you’ve just noticed that it seems less secure than it used to, our experts can help. We evaluate every piece individually, but the basic steps we follow for each clasp repair or replacement job are generally the same.

  1. As with most of our repair jobs, the first step we take is to clean and inspect the entire piece to see what damage exists and if there are any other issues that need to be addressed.
  2. Next, we’ll evaluate whether to repair the clasp or completely replace it, and then complete the work.
  3. We’ll also check the hoops that connect the clasp to make sure that they’re securely shut and not in danger of breaking.
  4. Finally, we’ll polish your piece and return it to you looking like new. 

Repair or Replace

We’ll always repair an existing clasp as opposed to replacing it with a new one as long as doing so won’t risk compromising the piece. Our goldsmiths can evaluate the amount of damage and wear the clasp has sustained over time to determine whether a repair will restore proper function or if a replacement is necessary. We’ll also make sure there’s no damage anywhere else on the piece that needs our attention.

Checking Connections

Regardless of whether we repair the clasp or replace it, though, we’ll still check all surrounding links and connections to ensure they’re strong enough to keep your piece secure. To fortify these connections, we can use lasers to fuse the hoops together, so you don’t have to worry about your jewelry slipping off if one of those hoops opens up.

Finishing Touches

As we do with all fine jewelry repair jobs, we’ll refinish your piece, re-plate it if necessary, and polish it for you, so when you get it back, it will look better than the day you bought it. Our professional goldsmiths can restore any type of finish, and we offer a comprehensive range of services to keep your fine jewelry looking its best no matter how much use it gets.

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Channel Repair

When you have beautiful fine jewelry, you want to display it to the world. That is what it’s for, after all. But wearing your jewelry also exposes it to various hazards and forces that can cause different types of damage, including the thinning of the channels holding your gemstones in place.

When this occurs, the setting may no longer be strong enough, and you can begin to lose gems. Whether your stones have actually begun to fall out or you just noticed that they’re a little loose, our experts can help by providing professional channel repair. We’ll restore your channel setting to its original strength, and tighten all gemstones to ensure they stay properly in place so you can continue wearing your favorite pieces without worry.

The Steps

Regardless of the extent of the wear your piece is exhibiting, we can complete quality channel repair without changing the overall appearance of your piece at all. We’ll take all of the individual features of your piece into account as we proceed, but the general steps we follow for every custom channel repair remain the same to ensure you receive the highest possible quality service.

  1. The first thing we’ll do on any channel repair job is to assess the amount of damage and check the security of all gemstones in the piece.
  2. Next, we’ll match the metal both in color and quality to ensure a seamless look once The Steps is complete.
  3. We take that metal match and form it into a wire, that we can then work into the piece.
  4. To attach the new metal, we use laser technology to integrate it seamlessly into the piece.
  5. Finally, we’ll refinish and polish the piece to have it looking like new for you.

State-of-the-Art Technology

To complete this type of channel repair, we make use of state-of-the-art laser technology, which allows us to direct intense heat only on the precise spots where it’s needed. Many types of gemstones can be damaged by heat, and so with these lasers, we can work in close proximity to the gems in your piece without harming them at all.

In the hands of our expert craftsmen, these laser tools ensure that you will get your jewelry back with a fully restored channel setting, and there will be no sign whatsoever of the work that we did.

Gemstone and Metal Matching

If you did lose any gemstones due to a deteriorating channel setting, we’ll reset them for you or source replacements that match your existing stones. We also have the skills and knowledge required to identify the composition of the metal used in your piece so we can match it exactly during the repair process.

And all of this means that you get your favorite piece of jewelry back looking even better than the day you bought it, so you can show it off once again without worry.

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Jump Ring Replacement

Jump rings are used in all kinds of jewelry, and they can serve a variety of purposes. But if you’re having trouble with one or more of the jump rings in a piece, our experts can repair or replace them for you and return your piece to you in like-new condition. We work on jewelry in all styles and all types of metals, and we bring many years of experience in fine custom jewelry to every job we take on.

The Steps 

To ensure that your piece gets the best possible care and attention, we make sure to take all unique aspects of each item into account in every repair job we take on. However, any time we’re repairing or replacing jump rings, there is a general outline of steps we follow to diagnose and fix the problem.

  1. The first thing we do for all jump ring replacement jobs is to inspect the entire piece to make sure there are no additional problem areas.
  2. Next, we’ll close the loop tight by bringing both ends together.
  3. Once that’s done, we use a laser to solder the loop shut permanently.
  4. Finally, we’ll refinish and polish the piece.

All Metals and Colors

We can replace jump rings in all colors and made from any type of metal. No matter what your piece is made of or how it’s finished, we’ll identify the exact match and then use that to complete the repair. The result is a piece of jewelry that will look and feel exactly as it did the day you bought it.

Laser Technology

The laser technology we use to fuse the ends of a new jump ring together enables us to work with extreme precision. That means we can repair or replace jump rings no matter where they are on your piece without damaging or endangering any other elements present.

Having the ends of your jump rings soldered together helps ensure that it won’t fall off unexpectedly, reducing the likelihood of loss or damage. Especially if you wear a piece frequently, it’s important that all jump ring connections be secure, so as soon as you notice a possible issue, it’s a good idea to bring it to us for repair or replacement.

Finishing Touches

Once we’ve repaired all connections and ensured the security of your piece, we’ll put on the finishing touches to make your ring like new. This includes applying texture or polish as needed so that there’s no apparent difference between the original and replacement pieces.

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Pearl Restringing

Whether you just want to have your old pearl necklace or bracelet cleaned and restrung, or you want us to create something a little different, our experts are up to the task. We can work on all kinds of pearl restringing projects, and we’ll return your jewelry to you in like-new condition every time.

Process Overview

The last thing you want is for your pearl necklace or bracelet to break, in which case you would run the risk of losing pearls. That’s why it’s a good idea to have your pieces restrung from time to time. This process is quick and straightforward for our skilled craftsmen, although we do always take care to account for the particulars of each piece.

  1. The first thing we do on any pearl restringing project is to take all of the pearls off the old string and clean them thoroughly.
  2. Next, we run the new string through the piece, taking care to place a knot between each pearl. This is especially important because it helps prevent the loss of multiple pearls if the string does break for some reason.
  3. Finally, we’ll reconnect the old clasp or put on a new one, depending on your preference.

A New Look

While we can always restring the pearls in your piece exactly as they were before, we can also create a new design for you if you’re in the mood to mix things up a bit. Our skilled artisans bring many years of experience to the table, and they can add some custom metalwork designs or adjust the placement of the pearls to reflect a pattern of your choice.

Even if you’re not exactly sure what you’d like your finished piece to look like, our professionals will work with you to develop a design that matches your style. We have many years of experience designing and crafting custom jewelry, and that means we can produce beautiful pieces that perfectly reflect your individual style.

Other Repairs

In addition to restringing your pearls, we can also repair or replace clasps that have been damaged or that are simply beginning to wear out. Just as the integrity of the string holding your pearls is important, so is that of the clasp keeping your jewelry in place.

If you have a simple clasp, we’ll have no trouble replacing it. And if you instead have a specialty clasp with gemstones or other custom design work, we’ll repair the functional parts without damaging or altering the design of the piece.

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Laser Welding for Gold, Silver, and Platinum

All of our goldsmiths have many years of experience creating and repairing fine custom jewelry, and that enables us to provide superior service to all of our clients. But we also make sure to couple their skill and expertise with the latest technological tools available to ensure you receive the best repair services possible no matter what you need us to do for you.

One example of this is the laser we employ for all jobs involving welding of gold, silver, or platinum. The precision of this tool makes it possible for us to complete these types of repairs without endangering any of the gemstones or other custom details in the piece.

The Steps

Depending on the type of repair job we’re undertaking and the particulars of the piece we’re working on, we’ll follow different specific procedures. But in general, we take care to complete these steps with all custom repair jobs.

  1. The first thing we do when we’re preparing to laser weld any type of gold, silver, or platinum jewelry is to clean and inspect it thoroughly. This enables us to see exactly what we’re dealing with, and to uncover any potential issues that may exist in addition to the main complaint that instigated the repair.
  2. Next, we’ll determine if any metal needs to be added to the piece, as is required for things like prong re-tipping or ring resizing.
  3. If we do need to add metal, we’ll identify the composition of the metal in the piece and then match it exactly. 
  4. We’ll then line up any ends that need to be welded together, and we’ll target the laser precisely on only those areas directly involved in the connection.
  5. Once all welding has been completed, we’ll recheck gemstones to make sure they’re still tight in their settings and undamaged from the heat.
  6. Finally, we’ll refinish and polish your piece, so it will look just like the day you bought it when you get it back.

Benefits of Lasers

While there are other welding tools that can be used on jewelry, lasers offer an unprecedented level of precision. They do this by heating only the specific spot they’re directed at and none of the surrounding areas, which makes it possible to complete even the most intricate repairs without damaging heat-sensitive gemstones or other design elements.

Practical Applications

The types of jobs that require laser welding of gold, silver, and platinum are many and varied. They include ring resizing, jump ring replacement, clasp repair and replacement, prong re-tipping and replacement, and repair of custom filigree. So no matter what type of welding service you need, our experts have the skills and tools to do the job right the first time.